Effects Of Social Work On The Lives Of Others - 1458 Words

Like the majority of those who choose to become social workers, I am interested in the idea of making a positive impact on the lives of others. When I am in the later stage of my life, I know that I will look back on my life and take an inventory, so to speak, of how I lived. The standard by which I judge the quality of my life will not the amount of money I did or did not make, it will be whether my life meant something. If I used my limited time on earth wisely in such a manner that I was not only able to improve my quality of life but that of others, I will be satisfied. I truly believe that humans are social beings because we are meant to look after and love on one another. The other thing that interests me in the field of social†¦show more content†¦Social work is not a static field, and the possibility of being a part of a changing entity is invigorating. The most important gift I have to offer my clients, the profession, and the world is my willingness and desire to serve others. If a person is not prepared to, essentially, work for those in need, he or she will not be an effective social worker. As a natural helper, attending to others is something I enjoy doing. This occupation is one that requires the professional to find intrinsic motivators, and that is my motivator. Two things that go in hand with serving are a strong work ethic and patience. Growing up, my parents established rules and standards of behavior that we were held accountable to daily, many of which pertained to character and our schoolwork. I was raised to understand that I am responsible for my actions and my words, and I internalized that belief and still hold myself to it today. When I approach a task, I perform it to the best of my ability; anything less than my full effort is not acceptable. My expectations are higher when the work I am doing will affect someone else’s well-being. In building my work ethic over the years, I learned that one cannot rush the process. Patience is required in all things, especially human interactions. If I plan to be a competent social worker, I will be required to appreciate the fact that things do not change overnight; patience is the

Children s Learning Within Early Childhood Education

Play in early childhood education is of great importance in the holistic development of children. Play is hard to define, due to its various presenting means. It must be regarded as an indispensable component of an individual’s development (Saracho, Olivia, Spodek Bernard,1998). Through play, the child interacts with their peers as they explore and participate in different activities. The role of the early childhood teachers is crucial in encouraging and stimulating children’s interest in play. In this essay, I will discuss the relevance of play to young children’s learning within early childhood education. Firstly, I will begin with my own childhood experience of play in China, along with my parents’ perspective and expectation on me†¦show more content†¦Due to his socio-cultural background which emphasized academic attainment, my father was a strict parent, who had started to teach me to speak and read since I was less than a year old. As a you ng child, unlike all my peers at that time, I did not have any toys to play with, but I had a whole shelf of books as company. I could play with the children in my neighborhood at their home or in the playground only when my father was at work because he would scold me for playing too much. Mostly we ran on a large lawn playing different versions of chasing game, like appointing one person as â€Å"the saver† who can rescue people that have been caught, or simply played pretend in a sand pit with all the natural resources like cobblestones and leaves as our money and food, which are some universal games in almost everywhere. In my kindergarten, children were taught by lessons in fixed timetable, like they were mass produced goods that had to adjust themselves to fit in the society. We learned to read and write basic Chinese characters, sang along with teachers sitting properly with our hands on the desks and went home with pencil-and-paper homework. I remember there was a gr eat playground there but it was barely used due to the fact that everyone was supposed to stay in their classroom quietly. In conclusion, back to the time when I was a child, play would not be an acceptable way for children toShow MoreRelatedSocio-cultural Assessment1369 Words   |  5 Pagesunderstanding the way a child responds to challenges and change. Their responses and perceptions are based on the world in which they live. Their understanding of the world comes from the values and beliefs of the adults, community, socio-economic status, education and culture that surround them. (Mooney, 2000). When making an assessment on an individual child it is necessary to consider the background and culture in which they exist. Berger (2005), states that human development results from dynamic interactionsRead MoreEarly Childhood Education : Children s Understanding And Development Essay826 Words   |  4 PagesEarly childhood education typically pertains to the education of children who range in age from babies to kindergarten age. This does not start and end inside the class room. Early childhood training is debatably the most crucial phase of educational development as it is from this cornerstone that future development and learning happen. High quality programs need to incorporate teaching in reading capabilities, motor skills, vocabulary and communication abilities. This will create substantial benefitsRead MoreGood Communication Skills are Essential for Early Childhood Education1306 Words   |  6 PagesGood communication skills form a critical element of early childhood education. Communication consists of two main styles: Verbal and non-verbal. These styles of communication form the foundation of effective teaching and learning within the early childhood forum. A good early childhood educator will enhance learning and development with an extensive knowledge of both the verbal and non-verbal elements of communication. An early childhood educator will un derstand what constitutes good communicationRead MoreEssay on 20th Century Approaches in Early Childhood Education861 Words   |  4 Pagesthere are many kinds of programs and approaches used in early childhood education? The 20th century was the start of inclusive classrooms and about the idea of education for all. Education in the early preschool years boomed with early childhood development programs. While there are many popular approaches, I find that Maria Montessori and Rudolf Steiner have the reliable strait forward and captivating approaches to early childhood education. Maria Montessori has an educational method that is inRead MoreEarly Childhood Education Essay1573 Words   |  7 PagesThe education of the young mind is an important step in preparing the child for future learning experiences. The evolution of early childhood education has changed how adults and parents view the importance of offering stimulating and exciting opportunities to the very young. Early childhood Education offers the young child learning experiences that benefit them throughout their educational career. They soon embark on a whole new world of learning. These children are not only experiencing standardRead MoreCo Constructive Environments Create Learning Opportunities For Children927 Words   |  4 Pages Co-constructive environments create learning opportunities for children. The learning strategy of co-construction is an extension of the philosophy of constructivism that maintains interpretation is required to â€Å"make meaning† of the world (Schwandt, as cited in MacNaughton Williams, 2009). The early childhood setting often bases their program on the developmental play curriculum as this relates to Piaget’s theory of children’s cognition. This approach is about the child constructing their ownRead MoreBronfenbrenner s Ecological Systems Theory And Its Impact On Early Childhood Development869 Words   |  4 Pagesoverview of Bronfenbrenner s ecological systems theory and its impact on early childhood development. The researcher will review key literature to present a background of the ecological approach. Furthermore, the researcher will discuss how to implement the ecological approach to develop a quality learning environment for early childhood education (i.e., for children 0-8 years). A summary will conclude the essay. Ecological Systems Theory Background Bronfenbrenner s ecological systems theoryRead MoreIdentification and Description of the Influences and Discourses Surrounding the Development of Different Educational Curricula1361 Words   |  6 Pagesproposed ‘education revolution’, which aimed to embrace the ‘Australian’ ‘fair go for all’ mentality and provide a meaningful, enriching education to all (MCEETYA, 2008; Reid, 2009). The emphasis on social justice at this given time, is further promoted by Rudd’s iconic apology to Indigenous Australians on the 13th February 2008 (Australian Government, 2014). Through encompassing these philosophies, the Melbourne declaration (MCEETYA, 2008) provided the basis for the first national early childhood frameworkRead MorePhilosophy of Early Childhood Essay854 Words   |  4 Pagesphilosophy of Early childhood Education My philosophy of Early childhood education is based on research that indicates that a child’s growth is developmental. Every child is unique in terms of life experiences, developmental readiness, and cultural heritage. A high quality early childhood program that provides a safe and nurturing environment, which promotes physical, social, emotional, language and cognitive development will ensure a positive continuation of the child’s education process. TheRead MoreYoung Children s Early Arts1552 Words   |  7 PagesYoung children s early arts experiences are important in terms of effective early childhood educational practices and learning. This presentation will promote awareness of the various modes that young children (from birth to five years of age) can and should have experiences of art-based activities within educational settings, at home and within their communities. It was previously believed that in the early childhood years, arts education was not essenti al. The arts education available were only

Buddhist website Free Essays

string(139) " an interesting statistics on the Christian websites in regard to the goal of the website users in their accessing the religious websites\." The future exploratory study will identify how the multimedia factors contributing to Human-Computer Interaction (HCI) – graphic usage, audio/video usage, merchandise section, etc. – affect Thai user’s attitude toward Buddhist website. The dissertation also seeks to determine whether the abovementioned factors make user to have either positive or negative or indifferent attitude toward the site. We will write a custom essay sample on Buddhist website or any similar topic only for you Order Now The study will employ a two-part qualitative methodology, and the results, it is hoped, will lead to more informed policies for the assessment of Thai user’s attitude toward Buddhist websites. This dissertation will employ heuristic and field research methodology to perform a high-level cultural analysis on Website design for the purposes of future research. The analysis of socio-economical and cultural issues (religion, Human-Computer Interaction, e-commerce, ethnography) relating to Website design is especially valuable from the perspective of the Thai-speaking Buddhist audience. Future research on the matters stated above is expected to clarify what kind of information people from the particular cultural region expect and how it should be designed. Literature Review Mayhew once compared a website to a book which anyone can display on The World Wide Web (WWW) which is â€Å"a repository of public information and transactions created by the public and accessible to the public via the Internet† (Mayhew, 2003, p. 3). The characteristics of the WWW are tensely linked to the ones of the website. Any website incorporates multimedia data such as text, static graphics, sound, animation, movie clips and virtual spaces arranged as hypermedia documents. These are the â€Å"documents that contain links to other pages of information† (Dodge Kitchin, 2001, p. 3). The key issue about a website is its interactive, multimedia and hypermedia nature. The present research should be inevitably wrapped around the principles of Human-Computer Interaction (HCI), user interface (UI) design, website usability engineering, and their influences on the website users. Alty defined the goal of HCI as â€Å"the efficient transfer of information between persons and computers† (2003a, p. 100). According to Alty, HCI is [†¦] a generic term that describes all the activities concerned with the research, design, analysis, development, implementation and evaluation of the interactions across the interface between computer applications and human beings (often called users or operators) who are interacting with the application. (Alty, 2003b, p. 228) An authentic website should be constructed according to the principle of user-centered design. It means that â€Å"the needs, capabilities and limitations of the intended users [should be] properly taken into account during the design process† (Alty, 2003a, p. 100). Among the Internet user interface capabilities and constraints affecting users’ perceptions Mayhew listed modem speed, browser capabilities, browser controls and interpreters, installed â€Å"helper applications† or â€Å"plug-ins,† windowing, direct manipulation, and color (2003, p. 11). Within the context of HCI, a website utilizes output (text, graphics, sound, music, speech, color, animation, still pictures, moving video) and input (text [keyboard, handwriting], gesture [mouse, pen, dataglove, eye-movement], audio [voice or sound]) media to produce an effect on the user. Most literature investigates the tokens of user-friendliness in regard to a website (Mayhew, 2003; Mayhew Bias, 2003; Opaluch, 2003; Boardman, 2004). Acknowledging the importance of this concept, Kurosu (2003) relied on cultural aspects of web usability such as â€Å"cultural variety† and â€Å"depth of culture† (p. 48). The researcher utilized Suzuki’s (1997) definition of the culture as â€Å"the response pattern shared by some specific group of people that is shaped through interaction with the environment† (Kurosu, 2003, p. 48) holding â€Å"the response pattern† as â€Å"how people will interact with the Website,† and â€Å"interaction with the environment† as â€Å"the interaction with the Website through the PC environment, including the browser. † Laney (1998) in his investigation of religious Christian Web sites relied on the Media System Dependency as well as uses and gratifications perspectives. Some researchers (Weeks Goodman, 2003; Proctor Vu, 2003) investigated HIC within the context of human information processing and perceptual-motor behavior, whereas the other group of scholars (van der Veer del Carmen, 2003; Yoshikawa, 2003) emphasized the mental modeling as the core of HCI. Finally, Brave Nass (2003) researched emotional implications of human-computer interaction. There is also a considerable body of research (Mayhew Bias, 2003; Carey, 2001; Steinbock, 2000; Varey, 2001) dedicated to the issues of e-commerce and marketing relating to websites. Taken into account the field of the present research, reaction of Thai users towards Buddhist websites, the abovestated mechanisms and structures of HCI with a stress of user-friendliness should be analyzed within the religious and cultural context. The relation to culture in terms of geographical location is distorted and made complex within the WWW context (Couldry McCarthy, 2004; Miller, 2004; Dodge Kitchin, 2001; Kurosu, 2003). Geographical boundaries (the areas where people confess Buddhism, Thailand as a state unity) do not coincide with cultural zones (Thai cultural identity) and virtual areas (the WWW). On the one hand, Thailand is ready to enter the global community with its rather developed media network (Hamilton, 2002; Mccargo, 2002). On the other hand, the Thai national cultural identity is of introvert type with its â€Å"assertion of distinctiveness in relation to a powerful external world of ‘others’† (Hamilton, 2002, p. 153). One should also take into consideration the cultural elements constituting the religion of Buddhism. Haynes (2003) stated that over 90 per cent of the Thais are Buddhists. In Thailand Buddhism is â€Å"the sasana pracham chat, that is, the ‘inherent’ national religion† and constitutes â€Å"an ideological basis and political legitimacy† for the state (Haynes, 2003, p. 365). However, Haynes (2003) noted that the role of the state religion is flexible and â€Å"open to debate† (ibid. ). Swearer emphasized the unusual orientation of Thai Buddhism towards â€Å"[t]he cult of relics, images, icons, and amulets† (2003, p. 10). The religion in Thailand became more â€Å"secular and commercial† (ibid. ). The discussion seems especially interesting when religious issues are projected onto the virtual reality in the form of a religious website. Miller Slater acknowledged â€Å"the coming together of a widespread interest in the spiritual implications of the technology, found in some of the cyberutopian literature, together with an interest in the use of the Internet on the part of established religions† (2000, p. 173). Laney (1998) noted that the simplification of web technologies and, thus, their cheapening contributed to the proliferation of religious websites. Unfortunately, the accessible literature concentrated on Christian websites with no comparison to other confessions. Last (2005) provided an interesting statistics on the Christian websites in regard to the goal of the website users in their accessing the religious websites. You read "Buddhist website" in category "Papers" According to the source, 32 percent of the web-surfers are interested in religious news, 17 percent search for places to worship, 14 percent plan religious group meetings via the Internet, and 7 percent donate to charity with the help of the WWW. Besides, 11 percent of Internet users download spiritual music, 35 percent send online greeting cards, and 38 percent email spiritual messages. Unfortunately, the statistics is rather modest in regard to Buddhist websites. Within the Thailand context, Hachigian Wu observed such HCI problems as â€Å"the lack of IT access in rural areas where most of the population lives, lack of literacy in English/lack of Thai content, incompatible systems in different parts of the government, and inadequate training of officials† (2003, p. 88). Most of the Buddhist websites found by a plain search via search engines (Yahoo, Google, etc. ) are written in English. Therefore, the present investigation is associated with difficulties in locating authentic sites for analysis. Problem definition It is true that literature about the WWW and general principles of website user interface (UI) design has grown lately. However, religious usage of websites is significantly underexplored. It is especially evident in regard to non-Christian religious websites. Religious website usage may contribute positively to the body of scholarly research on the motivations for religious Web use. The media being studied are Buddhist religious sites on the World Wide Web. Large investments are being made into the construction and development of religious websites on the Internet. A great proportion of Buddhist websites are written in English and seeks to meet cultural expectations of the Westerners. Laney (1998) once defined the problem for his investigation of Christian websites as the poorly researched motivations of the English-speaking visitors. The American scholar would be astonished at the â€Å"black hole† in regard to the motivations of Thai-speaking web-surfers whose driving desires and emotions relating to Buddhist websites are unexplored even to a greater extent. The present project seeks specifically to provide an exploratory study of Buddhist Thai-speaking website users and their motivations for using the religious Buddhist websites. Cultural theory as well as Mental Models theory and HCI theory construct a complex framework important for the present analysis. In order to investigate Thai users’ attitudes toward Buddhist websites the following theoretical framework was constructed. Three issues taken as independent variables are taken: graphics usage, audio/video usage, and e-marketing strategies in regard to Buddhist religious items. The first two issues are the types of output media whose effect on the user has been empirically proved. The issue of e-marketing is still being explored mainly from the perspective of user-centered design. A lot of elements may enter this concept including technical (e. g. , modem speed), user-oriented input (text, gesture, audio media), cultural (language, religion, country/nation) and other issues. The aforestated independent variables are supposed to affect (either positively, or negatively, or neutrally) the variable of website user’s perceptions. It is supposed here that graphics and multimedia elements do correlate with web-surfers’ emotions and attitudes. The second hypothesis is that religious background of a user (Buddhism) reinforces his/her positive/negative attitude toward Buddhist websites. In an effort to determine the presence/absence of correlation between website user design elements and Thai Buddhist users a revisit of previous implications of HCI and cultural paradigms is necessary. This research will attempt to provide a description of Thai Buddhism website usage. An additional purpose of this study is to identify the website design elements which positively/negatively affect the users of Buddhist religious websites. This study is an exploratory step in growing research on religious websites usage and the motivations for its use. Numerous studies will be required to obtain sufficient knowledge to fully understand this audience’s motivations and preferences for utilizing the most modern form of mediated religion. It is hoped that the present project will provide a starting point and contribute to the growing body of knowledge in regard to the Internet and its cultural and social significance. Bibliography 1. Dodge, M. Kitchin, R. (2001) Mapping cyberspace. London, Routledge. 2. Mccargo, D. (2002) Media and politics in Pacific Asia. London, Routledge. 3. Boardman, M. (2004) The language of websites. New York, Routledge. 4. Dennis, C. , Fenech, T. Merrilees, B. (2004) E-Retailing. New York, Routledge. 5. Steinbock, D. (2000) The birth of Internet marketing communications. Westport, CT, Quorum Books. 6. Varey, R. J. (2001) Marketing communication: An introduction to contemporary issues. New York, Routledge. 7. Miller, D. Slater, D. (2000) The Internet: An ethnographic approach. Oxford, Berg. 8. Hachigian, N. Wu, L. (2003) The Information Revolution in Asia. Santa Monica, CA, Rand. 9. Mayhew, D. J. (2003) The web as software. In: Ratner, J. ed. Human factors and web development. Mahwah, NJ, Lawrence Erlbaum Associates, pp. 3-19. 10. Kurosu, M. (2003) A cultural comparison of website design from a usability engineering perspective. In: Ratner, J. ed. Human factors and web development. Mahwah, NJ, Lawrence Erlbaum Associates, pp. 47-59. 11. Mayhew, D. J. Bias, R. G. (2003) Cost-justifying web usability. In: Ratner, J. ed. Human factors and web development. Mahwah, NJ, Lawrence Erlbaum Associates, pp. 63-87. 12. Opaluch, R. (2003) Usability metrics. In: Ratner, J. ed. Human factors and web development. Mahwah, NJ, Lawrence Erlbaum Associates, pp. 101-122. 13. Hamilton, A. (2002) The national picture: Thai media and cultural identity. In: Abu-Lughod, L. , Ginsburg, F. D. Larkin, B. ed. Media worlds: Anthropology on new terrain. Berkeley, CA, University of California Press, pp. 152-170. 14. Swearer, D. K. (2003) Aniconism versus iconism in Thai Buddhism. In: Heine, S. Prebish, C. S. ed. Buddhism in the modern world: Adaptations of an ancient tradition. New York, Oxford University Press, pp. 9-25. 15. Alty, J. L. (2003a) Databases, knowledge management and information retrieval. In: Feather, J. Sturges, P. ed. International Encyclopedia of Information and Library Science. New York, Routledge, pp. 100-101. 16. Alty, J. L. (2003b) Human-computer interaction. In: Feather, J. Sturges, P. ed. International Encyclopedia of Information and Library Science. New York, Routledge, pp. 228-230. How to cite Buddhist website, Papers

Develop And Use Emotional Intelligence Assignment

Question: Discuss about the Develop and Use Emotional Intelligence Assignment. Answer: Introduction Workplace stresses have become a serious problem since the globalization and competition have increased. It is not easy to be in good terms with each member within the organization. The scenario is even more difficult when someone holds the authoritative position. He is bound to understand the needs of his employees, to develop a cordial relation with them and yet exercise his authoritarian control for the unhindered workflow. In case of cultural diversity of the employees within the organization the chances of disturbance is a more critical problem. The practice of emotional intelligence helps them get out of the situation. Through this report, an analysis based on the CA City Department Store of Australia will be discussed. Hanz Konig, who is the Head of Operations in the store have faced certain problems in his workplace. This report will deal with the issues that Hanz has faced and try to incorporate the practice of emotional intelligence as a useful practice to solve the problem s. Emotional Intelligence in workplace Principles of emotional intelligence: Emotional Intelligence is an individuals ability to understand his own emotions along with the emotions of other people. It is also known as Emotional Quotient. Daniel Goleman introduced the term and outlined the principles of Emotional Intelligence. These are as following: Self-awareness Self-regulation Motivation Empathy Social skills Some of them cannot be included within the business structure. However, Goleman has linked the impact of emotional intelligence for a better business result. Emotional strength helps to overcome the pressures in todays workplace. A professional may react differently in his personal life than in his professional life. Through practicing emotional intelligence, the leaders can remove stress and hope a better result. Hanzs reactions to similar situations: Hanz Konig found that not every employee is co-operating each other because of the cultural diversity present in them. As a leader, Hanz moved some of them to other sections. This is not the solution. Hanz needs to identify his own emotional strengths, weaknesses, emotional states, and stressor to find out the solutions. This is how he can use his emotional intelligence. Hanzs strengths, weaknesses, stressors and Emotional states: Strengths Weaknesses Stressors Emotional states 1.Open-mindedness 2.Loyalty 3. Empathy 1.Inability to understand others behaviour 2. Subjectivity 3. Defeated quickly 3. 1. Dealing with conflict 2. Lack of support 3. Relationships 1. acceptance and acknowledgement of the problem 2. Disappointment 3. Confusion and indecision Honest and transparent understanding of emotional intelligence: Most people fail to recognize their emotional strengths and weaknesses. There are four components that are categorized both as personal and social competence. These are- self-awareness, social-awareness, self-management, and Relationship management. If I can understand accurately about my strengths and weaknesses, he is self-aware. Self-awareness, thus, falls into the category of Personal Competence. However, I lack social awareness because I have failed to understand the other peoples emotions. I have also failed in Relationship Management, as I could not manage the internal relationships among the stakeholders. Categorization of personal stressors and emotional intelligence in workplace: Leaders need to handle more workplace stressors than any other employees do. As Hanz, I have dealt with lack of support from the team members belonging to diverse cultural background. This has triggered such a situation that even if I allocate them in different sections they are not happy. I have tried communicating with them but failed. Now, I should remove my emotional weaknesses. I should try to be more subjective to find out the solutions. I should communicate with them individually through practicing my positive strength, i.e. open-mindedness. Emotional triggers and use of awareness to control emotional response: We all have emotional triggers. We need to find out them by exercising self-awareness and then turn them into positive results. It is a mechanism to control our responses before reacting in a negative way. At first, I will stop before reacting badly or saying anyone anything that demeans his position as an employee. My strength is that I am open-minded, so I will deal with their problems liberally. It will help them to accept me and send a message that I understand their situation. Management of workplace emotions as a leader to become a role model: A leader is bound to project himself as the role model to his employees. However, the emotional states of leaders can be of frustration or anxiety, nervousness, anger or aggression, dislike or dissatisfaction, and disappointment. In my case, I will find the positive opportunity after the evaluation of the situation is done. I will try not to worry and look nervous. I will also not discuss the workplace issues with other people who are worried about the similar situation. I will communicate with whom I am having the issues, know and understand the situations from them, make a list of probable solutions for the improvement and even if I am angry at some point of time, I will stop before reacting. One of the most important aspects is that I should always be civil and assertive. I will respect every individuals emotions and treat him or her favorably. Another point is that I will never look dissatisfied or disappointed although I may face that often. Self-reflection and feedback from colleagues: Self-reflection and feedback is a useful technique to assess oneself. I will communicate with them about my reactions to them. I will ask them some questions: Do I look angry, frustrated or worried? What are the reasons behind my anger or depression or worry? Howe I respond to them emotionally? How my emotional responses affect the situation? How do I look while responding? How did others get affected? How differently could I have responded? How I feel now? Why do I feel in such a way? What should I do for making a right response? How others could help me to make a right response? I will ask similar questions to the receptionist and to my colleagues for different opinions. Assessment of employees emotional cues: In the workplace, I should try to handle various emotional responses of the workers. I know that the workers are dissatisfied with the ongoing situation. They feel alienation with each other, have lost their patience, feel frustrated due to any lack of proper solution, and sometimes they hate each other and even hate me. At first, I will assess all these through analyzing the emotional cues. This includes facial expressions, body movement and tone of voice. However, the emotional cues sharing common attributes can be confusing. Wrong assessment of emotional cues can lead to a more troubled situation. Therefore, I will assess the generic emotional cues to find out the emotional states of my workers. Cultural diversity and different emotional cues: Cultural diversity in CA City Department store have created multiple and diverse emotional cues. As an operation head, I should understand that cultural diversity differentiates various emotional responses. The workers from Far East will react intensely on issues related to shame and honor than those from the United States. I should try to familiarize myself with this variety of emotional cues. Again, emotions uttered through languages have different connotations to different people. Therefore, I will not acknowledge what they talk and focus more on how they behave with their gestures. Flexibility and adaptability: As a manager, I will acknowledge the human aspects in my workers. In my workplace, there exists dissatisfaction among the employees. They complain about one another, complain about organizational politics. They are unhappy because of lower rate of promotions and they are unhappy because the authority does not share the positive customers feedback to them. Therefore, I should try to solve these problems by making them aware of their good work. I will treat them as individual entity and talk to them in their favorable language empathetically. This will send a message to them I understand their problems and they will open up their mind comfortably to me. I will give solutions individually keeping their needs in mind. If necessary, I will take help from my higher authorities too. Decision making by a leader: While taking a decision, I must consider the different emotional states of my workforce. It will help me to guess the probable effects of that decision. Therefore, I will consider the emotional, financial, social, and personal aspects of them individually. Again, how my decisions would affect my relations with them, the short-term and the long-term effects will be considered. My decision can affect their productivity and their mood in the workplace; therefore, I will try to answer these queries before taking any decision. Opportunities for employees to express their feelings: It is important to create opportunity for others so that they can share their thoughts and feelings with me. It is process to develop emotional intelligence in them. Therefore, I will try to train them so that they can become self-aware and exercise their emotional strengths. I will hold group-training sessions for the worker and if necessary, I will hold a paid training session too, so that they become interested in the program. Development in emotional intelligence will make them to control their rage. They will start evaluating the situation and respecting the co-workers emotions. I will focus on conducting one-to-one meeting for removal of the conflicts and influence them to set their individual development goals. Moreover, through this process I will try to make them optimistic about the present and the future. Assist employees to recognize their behavioral impact on others: It is my responsibility to make all workers empathetic about the others situation. They should realize that any negative behavior from their part could ruin the workplace environment. Once they become aware of their own behavior, I will tell them to ask questions such as- I know your situation, this is tough to continue your work happily. It will tell them to use this defense mechanism whenever somebody shows anger or worry to them. I will also tell them to not get influenced by any negative emotional cues because it increases the negativity. My advice would be to smile and handle situation with care. Encourage employees to self-manage emotions: Being a leader, I will not force them to react in a particular way but let them find the answers of the questions regarding their own problems. My focus would be on the following criteria: Goal- where you want to go Current reality-where are you now Options (or obstacles) - money or time Will (or way forward)- commitment towards the journey I will communicate with them and try to find out what they desire. I will listen to their answers carefully. Inspire employees to grow emotional intelligence: I should encourage the workers in such a way so that they develop the ability to control their emotional intelligence. I will take the take the position of a mentor now. Not only I should look confident but also I should make my workers confident. If they are confident about handling any adverse situation, there will remain no internal conflict. I should be encouraging, supportive, and be able to relate to the mentee. Instead of talking about punishments, I would try to recover the damage. Apart from asking questions about their problems, it is my responsibility to listen to them carefully. Encouragement for a positive emotional climate: For a Positive Emotional climate, I will encourage teamwork among the culturally diverse employees. I will encourage them to take responsibilities and ensure clarity in their performances. The employees need to remove their conflicts and for that, they should respect each other. I will tell them to respect and appreciate others good work. However, improvement is very important. To achieve high standards, I will advice them to maintain high standards of performance. I will tell them to build networks within the workers and develop a positive environment. Use of workers strengths for an improved workplace environment: At last, my responsible for implementing the strategy I have discussed so far. I will use the strength of my workgroup for a better result. If the workers are motivated and encouraged to exercise their emotional intelligence within the workplace, they will chalk out the time and effort they need to become successful. They will set up the time schedules according to their priorities. Development of measurement method is important part of evaluating their performance. Conclusion Throughout the report, I have discussed the importance of emotional intelligence in a workplace. As a leader, it is his responsibility to solve any problems. However, before giving any solution, he should understand the situation first and before make the workers exercising their emotional intelligence; the leaders should practice it themselves. This mechanism allows to them to control their emotions rationally. They should become the role model for his workers and mentor them to develop emotional intelligence skills. This report has outlined the process.